PRIVACY
POLICY

Privacy Policy

INDECO NORTH AMERICA PRIVACY POLICY

Effective Date: August 4, 2026  ·  Last Updated: August 4, 2026

This Privacy Policy explains how Indeco North America ("Indeco," "we," "us," or "our") collects, uses, discloses, and protects information when you visit indeco-breakers.com (the "Website"), register a product, request a quote, contact us, or otherwise interact with us online.

By using the Website, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

Information You Provide to Us

We collect information you submit directly, including through contact forms, quote requests, warranty and product registration forms, distributor inquiries, technical library downloads, and email or newsletter sign-ups. This may include:

• Name, company name, and job title
• Email address, telephone number, and mailing address
• Equipment details (model, serial number, purchase date, dealer)
• Project or application details you choose to share
• Any other information you include in your message

Information Collected Automatically

When you visit the Website, we and our service providers automatically collect certain technical information, including:

• IP address and approximate geographic location (city/region level)
• Browser type, operating system, and device type
• Pages viewed, time on page, referring URL, and exit pages
• Date and time of access
• Interaction data such as clicks, scroll depth, and form submissions

This information is collected through cookies and similar technologies described in Section 3.

Information From Third Parties

We may receive information about you from our parent company and affiliates, authorized distributors and dealers, trade show registration providers, advertising platforms, and publicly available business sources.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries, quote requests, and service or parts requests
• Process and administer warranty and product registrations
• Connect you with an authorized Indeco distributor in your territory
• Provide technical documentation, manuals, and support materials
• Send marketing communications, product announcements, and event invitations (where permitted, and with an opt-out in every message)
• Operate, maintain, secure, and improve the Website
• Analyze site traffic and measure the performance of our marketing campaigns
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

3. Cookies and Similar Technologies

What Cookies Are

Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as pixels, tags, web beacons, and local storage. Together, these help the Website function, remember your preferences, and provide insight into how the Website is used.

Your Consent

When you first visit the Website, a cookie consent banner appears. Cookies classified as Necessary are always active because the Website cannot function properly without them. All other categories are set only with your consent. You may accept all cookies, adjust your choices through Cookie Settings, or change your preferences at any time by reopening the cookie settings on any page.

Categories of Cookies We Use

Consent Record Cookies

Our cookie consent tool sets cookies that record your preferences (for example, cookielawinfo-checkbox-necessary, cookielawinfo-checkbox-analytics, cookielawinfo-checkbox-functional, cookielawinfo-checkbox-performance, cookielawinfo-checkbox-others, and viewed_cookie_policy). These typically remain on your device for up to 11 months and do not store personal data.

Third-Party Cookies

Some cookies are placed by third parties whose services appear on or support the Website. These may include analytics providers, advertising and social media platforms, embedded video players, and content delivery or security providers. These parties may collect information about your online activities across websites and over time. Their use of your information is governed by their own privacy policies, which we encourage you to review.

Managing Cookies in Your Browser

You can also control cookies through your browser settings, including deleting existing cookies and blocking future ones. Instructions are available in the help documentation for Chrome, Safari, Firefox, and Edge. Blocking cookies may cause parts of the Website to stop working as intended.

Do Not Track and Global Privacy Control

Browsers may transmit a "Do Not Track" signal. Because no common standard for responding to these signals has been adopted, the Website does not respond to them. We do honor recognized universal opt-out signals such as Global Privacy Control (GPC) where required by applicable law.

4. How We Share Information

We do not sell your personal information for money. We may disclose information in the following circumstances:

• Affiliates and parent company — including Indeco S.p.A. and related entities, for the purposes described in this Policy.
• Authorized distributors and dealers — to respond to sales, parts, service, and warranty requests in your territory.
• Service providers — website hosting, email and CRM platforms, analytics providers, advertising partners, and IT and security vendors acting on our behalf.
• Legal and safety — where required by law, subpoena, or legal process, or to protect our rights, property, safety, or that of others.
• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Some jurisdictions define "sale" or "sharing" broadly enough to include the use of advertising and analytics cookies. To the extent that occurs, you may opt out as described in Section 5 or by declining Advertisement cookies in our cookie banner.

5. Your Privacy Rights

Depending on where you live, you may have the right to:

• Confirm whether we process your personal data and access a copy of it
• Correct inaccurate personal data
• Request deletion of your personal data
• Obtain a portable copy of data you provided to us
• Opt out of targeted advertising, the sale of personal data, and certain profiling
• Withdraw your consent to non-essential cookies at any time
• Be free from discrimination for exercising these rights

Connecticut residents have these rights under the Connecticut Data Privacy Act, including the right to appeal a denial of a request. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. Residents of other states with comprehensive privacy laws have comparable rights. Canadian and Mexican residents have rights under PIPEDA and the LFPDPPP, respectively.

To exercise any of these rights, contact us using the details in Section 11. We will verify your identity before responding and will reply within the timeframe required by applicable law. You may use an authorized agent where the law permits.

If we deny your request, you may appeal by replying to our decision with the word "Appeal" in the subject line. We will respond to appeals within the period required by law and, if the appeal is denied, provide information on how to contact your state attorney general.

To opt out of marketing email, use the unsubscribe link in any message or contact us directly.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy — including responding to your inquiry, administering warranty coverage, meeting legal, tax, and accounting obligations, and resolving disputes. Warranty and product registration records are generally retained for the life of the equipment plus any applicable statutory period. When information is no longer needed, we delete or de-identify it.

7. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as payment card or government identification numbers through website forms or unencrypted email.

8. International Transfers

Indeco North America is headquartered in the United States and works with affiliates, distributors, and service providers in North America, Europe, and other regions. Information you provide may be transferred to, stored in, and processed in countries whose data protection laws differ from those in your jurisdiction. Where required, we implement appropriate safeguards for these transfers.

9. Children's Privacy

The Website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Third-Party Websites and Social Media

The Website contains links to third-party websites and social media pages, including Facebook, Instagram, TikTok, YouTube, and LinkedIn. We are not responsible for the privacy practices or content of those sites. This Policy applies only to information collected through the Website.

11. Contact Us

Questions, requests, or complaints regarding this Policy or your personal information:

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted on this page, and where required by law, we will provide additional notice. Your continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

© 2026 Indeco North America. All rights reserved.